GV Mobile + v2.5.2 available

May 28th, 2012

This update fixes the problem with dialing and sending SMS to multiple recipients. Enjoy.

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  1. Aseras
    May 30th, 2012 at 10:03
    | Quote | #1

    since last night all sms push via the gvmobileservices email are failing and being returned as undeliverable.

    • sean
      May 31st, 2012 at 13:11
      | Quote | #2

      Switch to your new email address provided. Old one is shut down.

      • casey
        June 6th, 2012 at 16:15
        | Quote | #3

        were do we change the email address?

        • cathy
          June 11th, 2012 at 19:29
          | Quote | #4

          My notifications are not working either. I noticed another post that said addresses have switched from long domain to @gvmpl.us But I’m not sure of what steps to do the switch. Where there instructions posted a while ago? where? thanks!

  2. Jonathan Kutz
    May 30th, 2012 at 14:36
    | Quote | #5

    Since the 2.5.2 update I can no longer use any stored contacts or favorites to dial. If I manually enter the number it works or if I use a URL scheme to get I to the app it works. I thought it might be a issue with the newish “auto dial feature” .I I have “auto dial” turned off but it’s still trying to auto dial numbers and toggling it doesn’t work. When i Try to turn auto dial on, next time I go into settings it’s off.

    I first tried cleaning the app data and then I totally deleted the app and reinstalled it. Both solutions didn’t work.

    I’m using a GSM iPhone 4, on latest OS version 5.1.1.

    Thanks

    • sean
      May 31st, 2012 at 13:11
      | Quote | #6

      Reboot your phone.

      • applemaconly
        June 1st, 2012 at 04:05
        | Quote | #7

        Since the new update v2.5.2 every time i attempt to make a phone call or send a text I’ve gotten this ERROR “ An error occurred while trying to establish a connection with Google Voice” every time i attempt to make a phone call or send a text . Pretty much all day today I was not able to make any phone calls only when i dial from computer my phone rings (i set it up that way to ring 1st my phone) .Tried to delete the app and reinstall it but did not solve the issue. So the GV + useless at the moment

        • Chinarut
          June 3rd, 2012 at 00:41
          | Quote | #8

          Yup – got this going on too.

          • Chinarut
            June 3rd, 2012 at 00:41
            Quote | #9

            I should add the stock app works ok

          • Chinarut
            June 3rd, 2012 at 00:44
            Quote | #10

            Read the main thread – sounds like an update will be pushed soon.

      • Jonathan Kutz
        June 9th, 2012 at 13:25
        | Quote | #11

        I did try rebooting my phone. Even with the update you published. I can NOT dial a stored favorite, or contact from my contact list. I am using direct dial.

        Let me know what you need from me.

        Thanks

        • UnklErn
          June 19th, 2012 at 17:44
          | Quote | #12

          1. Uninstall App > Reboot Phone
          2. Download GV+ v2.5.3 from App Store
          3. Reboot Phone > Configured App
          4. Call Methods for Test: Direct Dial and Call Back

          Same issue of NO dial out from phone.

  3. Richard
    May 30th, 2012 at 18:43
    | Quote | #13

    Just updated to the New App:
    God Damm Good Job Man.
    this app is working tighter than a Frogs Ass.
    Haaa Haaaaaa
    Good work i know the other issues but keep up with them all.
    Thank You Again.

  4. DavidA
    May 30th, 2012 at 22:56
    | Quote | #14

    Is the app down ? I can’t send or receive SMS via app ?? :(

  5. DBKJones
    May 30th, 2012 at 23:08
    | Quote | #15

    As of a few hours ago I haven’t been able to send or receive SMS via the app either

  6. No Illuzion
    May 31st, 2012 at 00:44
    | Quote | #16

    Since the new update v2.5.2 I’ve gotten this “Invalid response from Google (General)” every time i attempt to send a SMS. How do i fix it or Can I fix it?

  7. Tom
    May 31st, 2012 at 09:01
    | Quote | #17

    Same here with: “Invalid response from Google (General)” every time i attempt to send a SMS.

  8. Frank Wiebenga
    May 31st, 2012 at 10:01
    | Quote | #18

    No Illuzion :Since the new update v2.5.2 I’ve gotten this “Invalid response from Google (General)” every time i attempt to send a SMS. How do i fix it or Can I fix it?

    Dido, the only workaround I’ve found is to use the actual google app until this gets sorted out.

  9. sean
    May 31st, 2012 at 13:13
    | Quote | #19

    I’m not seeing any issues sending SMS. Try rebooting your phones.

  10. Rusty V
    May 31st, 2012 at 13:29
    | Quote | #20

    Ever since the latest update 2.5.2, I am unable to send SMS
    or place outgoing calls. “Invalid response from Google (General)”
    pops up after attempting a text message – I am receiving SMS per usual,
    but cannot respond to them….kinda defeats the purpose of the app.
    Everything was working fine before this update…hope it gets fixed soon.

  11. Tom
    May 31st, 2012 at 13:57
    | Quote | #21

    Rebooted phone and also reinstalled app, but still get the “Connection Error: Invalid response from Google (General)”. I tried the Google Voice App as well to see if it might be google’s problem, but that app works fine.

  12. sean
    May 31st, 2012 at 15:03
    | Quote | #22

    I’m looking into it guys.

  13. Scott
    May 31st, 2012 at 15:08
    | Quote | #23

    Same error. It’s not the update as it worked perfectly until yesterday. Rebooted, reinstalled, multiple devices same issue. Must be something with googles API, right Sean?

    • sean
      May 31st, 2012 at 15:30
      | Quote | #24

      Oh? Well to be honest the whole problem is the lack of an API. We (devs) have to do some hacky crap to make it work. If Google would have provided an API (like I’ve been asking for), wouldn’t have so many issues.

  14. Roger
    May 31st, 2012 at 17:21
    | Quote | #25

    don’t seem to be getting push notifications for the last day. is it me or are there system problems?

    • sean
      May 31st, 2012 at 20:38
      | Quote | #26

      Use the new email address it provides you.

      • Roger
        June 1st, 2012 at 10:56
        | Quote | #27

        I did update to the new email when the new version was released a couple weeks ago and push notifications worked fine after that. They stopped about a day ago for me.

        • Roger
          June 1st, 2012 at 14:44
          | Quote | #28

          sorry, my bad. I forgot to update my settings in Google Voice.

  15. David Ransen
    May 31st, 2012 at 17:45
    | Quote | #29

    The latest app GV Mobile + 2.5.2 worked a few times. Since then, over the course of a few days, it alwayshangs when “initiating call.” I have my pref set to callback. As of now, the app is completely non-functional for me on my 4s.

    Can you help please? I really liked the app, for the few times it worked.

  16. RustyV
    May 31st, 2012 at 18:40
    | Quote | #31

    Sean,
    Thanks for looking into this “Invalid Response
    from Google (General)” issue – I know it’s
    complicated stuff, and I for one appreciate
    your app and all the hard work you do to
    keep it running smoothly…
    Keep up the good work!

  17. sean
    May 31st, 2012 at 20:41
    | Quote | #33

    What part of the world/country are you guys having this problem in? Seems localized…

    • Bo Imo
      May 31st, 2012 at 21:25
      | Quote | #34

      I’m in the washington dc area and I’m getting the “Invalid Response
      from Google (General)” error. Is that what you’re looking for?

      Thanks for the service.

      • Peter
        May 31st, 2012 at 22:01
        | Quote | #35

        Im in Utah and having the problem. And yes, I use direct dial.

    • Eric Jay
      June 1st, 2012 at 09:26
      | Quote | #36

      I’m in Washington, DC and have not been able to complete a call using GV Mobile+ for several weeks. I keep hoping that the next update will fix it, but no dice.

      I’ve completely removed and reinstalled, as well as rebooted. Still, I can’t place calls.

      If I try direct dial, it hangs it hangs on “Dialing” or reports that “An error occurred while trying to establish a connection with Google Voice.” If I use callback, same thing, but “Initiating call” instead of “Dialing.”

      Anytime this happens, I can always switch over to the Goole provided app and connect the call without issue right away.

    • Jeramie
      June 4th, 2012 at 11:39
      | Quote | #37

      I am having the error establish connection issue and I am in Dallas Texas with an Austin Texas number

  18. MarkN
    May 31st, 2012 at 21:22
    | Quote | #38

    I had used GV Mobile + a long time ago, but switched to Google’s app. I’m now getting an email every single time a notification would have been sent saying “delivery status notification (failure)”

    I installed GV Mobile+ (which by the way looks and is acting great, i can’t remember why i had switched back when I needed to switch months ago), and I don’t see anywhere to change that email address. Please help, these emails are annoying!

  19. RustyV
    May 31st, 2012 at 23:04
    | Quote | #39

    I’m getting the “Invalid Response from Google” message
    in the Northeast (Rhode Island), if that helps.

  20. pdxsk8
    June 1st, 2012 at 12:10
    | Quote | #40

    I am also getting “Invalid response from Google (General)” every time I try to send an SMS or initiate a call. However I can login and receive SMS from my GV account. I deleted the app and just re-installed the app from the Apple App Store this morning and I still get the error on both Wifi and Cell Data network. I am in Portland, Oregon using an iPhone 4. Thanks.

  21. Adam
    June 1st, 2012 at 12:20
    | Quote | #41

    Same invalid response error while trying to send texts here in Ohio too on an iPhone 4 running 5.0.1 on ATT. I’ve tried rebooting the phone and logging out/in of Google repeatedly from within the app. I love the app, hope you can find a fix soon! Thanks.

  22. sean
    June 1st, 2012 at 12:51
    | Quote | #42

    I identified a fix and submitted an update to Apple. Appreciate the feedback and help guys.

    • Eric Jay
      June 1st, 2012 at 13:47
      | Quote | #43

      Thanks for all of your hard work on this app — it’s the single most used app on my phone, at least when it’s working. When it isn’t, using the alternative is proof that GVM+ is the best user experience and feature set for GV on the iPhone.

      I’m wondering when Google will stop making changes that break GVM+ and just license it from you for a ton of cash and distribute it as their official app!

  23. Tom
    June 1st, 2012 at 13:16
    | Quote | #44

    Great! Thanks!

  24. Christian
    June 1st, 2012 at 14:00
    | Quote | #45

    Sean,

    I don’t see instructions to move to the new email address–and setting up in Google voice or in Gmail requires a verification email, which I’m not able to accept.

    Do you have a link to move to the new email address?

  25. Quash
    June 1st, 2012 at 21:30
    | Quote | #46

    @christian. @MarkN. In GV Mobile + under settings and then push notifications at the very bottom you will see setup instructions that will walk you through what to do. And right before setup instructions under push notifications you should see the new forwarding address email. The setup instructions have pictures included so just be sure you are in a wifi area to be sure that you get the pictures.

  26. Robert1014
    June 2nd, 2012 at 08:36
    | Quote | #47

    I don’t know if I’m a rare exception or if the persons having problems are, but so far, the app is continuing to work for me. Nonetheless, I’m happy you are so diligent about attending to issues that your users bring to your attention. Thanks for all your work on this app!

  27. Fran Miele
    June 2nd, 2012 at 17:30
    | Quote | #48

    Sean, I’m not getting push notification since yesterday. I think I need a new email address to use from you. the old one, @gvmobileservices.appspotmail.com, fails.thanks for all your gard work and support

  28. Robert1014
    June 2nd, 2012 at 22:58
    | Quote | #50

    The email address has changed as of June 01. Go to settings in the app and you’ll see instructions for “Push Notifications” and you’ll see the new email address there.

  29. Robert1014
    June 3rd, 2012 at 07:46
    | Quote | #51

    Okay, today, the app is acting wonky. I just sent myself a test text, and I did not get the push notification, which I HAVE been getting successfully up to as recently as yesterday.

  30. Robert1014
    June 3rd, 2012 at 16:39
    | Quote | #52

    Okay, I rebooted my iPhone and the push notifications work again.

  31. robert1014
    June 5th, 2012 at 06:54
    | Quote | #53

    Well…the push notifications have stopped working again, and this time, rebooting the iPhone did not remedy the problem.

  32. DavidA
    June 5th, 2012 at 15:06
    | Quote | #54

    Any time frame on fix? Thanks :)

  33. Landon
    June 5th, 2012 at 15:27
    | Quote | #55

    Getting the same invalid response from google error message. looking forward to an update soon.

  34. Robert1014
    June 5th, 2012 at 21:28
    | Quote | #56

    The push notifications are working again for me.

  35. Kevin
    June 5th, 2012 at 23:45
    | Quote | #57

    Push notifications not working. Just saw that I need to update the forwarding email address in GV settings. Added the new forwarding email in settings, but so far I haven’t received the verification email sent to my Primary email in Gmail. Anyone have any idea how long it takes to receive it? It’s been about 5 hours now since I first added the new alternate email. Already clicked the “resend verification email” link, nothing. Any issue with the notification servers?

  36. Randall
    June 6th, 2012 at 10:21
    | Quote | #58

    I cannot use direct dial as I get “Connection Error – Timeout or other while trying to reach Google. Other: A server with the specified hostname could not be found.”

    I did however make a successful call in offline mode (that takes forever)

    Unable to text as well “Connection Error : Invalid response from Google (General).

    I am in Dallas/Fort Worth

  37. sean
    June 7th, 2012 at 10:20
    | Quote | #59

    The update should be reviewed today or tomorrow (6 days today).

  38. DavidA
    June 8th, 2012 at 19:02
    | Quote | #60

    Thanks so much Sean! Works again !

  39. Emmanuel
    June 8th, 2012 at 20:32
    | Quote | #61

    I had to replace my iPhone. The email address provided for the new phone is still the same. I’ve also installed GV M+ on my iPad and the app gives me the same email address. (So the email address isn’t device specific?)
    Unfortunately, I’m not getting any push notifications. I’m using the @gvmpl.us address.
    It used to work on my previous iPhone.

  40. StartGroup
    June 8th, 2012 at 22:15
    | Quote | #62

    Appears to be working great. Thanks for fixing the update. :)

  41. Caleb
    June 13th, 2012 at 13:55
    | Quote | #63

    Thank you for your hard work on this software. It is an important part of my phone service. Recently I reset my application specific password for GV Mobile + in my google account settings. I have not been able to reestablish my account log-in within the GV mobile app. When I submit my user name and password I I received the following when trying to log in.

    “Connection error: An error occurred while trying to reach Google (level1) Error: the certificate for this server is invalid. You might be connecting to a server that is pretending to be “www.google.com” putting your confidential etc.etc. at risk.”

    I’m wondering what’s going wrong. Perhaps I need to wait longer? I have updated my associated email and made sure that it’s connected for push notifications months ago, and have had no issues with your great software until today’s attempt to change my account password.

  42. Harry
    June 17th, 2012 at 19:49
    | Quote | #64

    Did you fix the pic messaging and errors yet or what ?

  43. Mimi
    June 18th, 2012 at 07:38
    | Quote | #65

    I have read through a bunch of forum topic and haven’t found this one. If there is somewhere else I should post it, let me know.

    For the most part, the app works as expected with one exception for me. Each time I try to add a new phone number to an existing number the app crashes. Once a number is identified, I press the number, press “add to contact”, search for the contact, then select the contact and the app crashes. The number hasn’t been attached to the contact and I have to add it manually.

    This does not seem to happen when adding a brand new contact.

    Thanks for everything you do.

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